Operations Consulting

I turn how your business actually runs
into systems your team can rely on.

I find the repetitive work eating your team's time, build systems that handle it, and train your team to own everything I build.

500+ hrs Of manual work taken off teams every month
43+ Systems running in production
15 years Software engineering experience
Sound Familiar?

Here's what a typical morning looks like right now.

Before
  1. A client emails asking about their application status.
  2. Someone opens the spreadsheet, finds their row, and checks the status column.
  3. They open the email thread, write a reply, and copy in the status update.
  4. They log the response somewhere else so the manager can see it.
  5. They move to the next email and do it again.

This takes 8 minutes per email. Twenty of these a day is one person's entire morning.

After
  1. A client emails asking about their application status.
  2. The system reads the email, looks up their record, and sends the current status.
  3. The manager sees a log entry confirming it was handled.

Your team didn't touch it. They spent that morning on work only they can do.

How It Works

A path that starts low-risk and builds from there.

Operations Audit

I meet with your team, watch how they actually work, and identify the processes that don't need a human. You get a ranked report: which to fix first, how much time each saves, and what to tackle later.

€250 flat fee, credited toward your first project How the audit works →

Quick-Win Builds

I build 2-3 low-risk systems from the audit findings. Each runs on your accounts. Your team is trained during the build. Full documentation included. You own everything completely. Leaving OpScale changes nothing.

Typically €500–1,500

Ongoing Partnership

Every system reveals the next opportunity. Monthly sessions to find the next bottleneck and ship the fix. The hours your team gets back keep adding up.

Monthly retainer, offered after your first project

Teams in different industries have different bottlenecks. A sample of what gets built:

  • Client intake and routing
  • Automated status updates and follow-ups
  • Document processing and extraction
  • Reporting that generates itself
  • Candidate screening and scheduling
  • Invoice and payment reconciliation
Proven Results

What the work actually looks like.

2 days → 0 Marketing agency, 15 people

Monthly reporting fully automated. Five tools consolidated into one live dashboard with auto-generated PDFs. Two full days of manual work taken off the team every month.

+9% completion Software company, 25 people

Onboarding completion jumped from 67% to 76% after automating verification and adding smart follow-ups for clients who dropped off mid-process.

2.5 hrs/week saved Professional services, 8 people

Real-time status sync across their project tool, Slack, and client portal. Zero missed updates. “I forgot this used to be manual.”

How We Work

From first call to running system.

Discovery

Step 1: Watch how you actually work

I sit with your team and observe the real day-to-day. Not what the org chart says. Not what the process doc describes. Who opens what, copies what where, follows up with whom. That's where the bottlenecks are.

Build

Step 2: Systems that handle exceptions

High-impact systems deployed with built-in safeguards. If a form comes in with three fields missing, the system handles it. If something unexpected happens at 11pm, it either resolves it or alerts someone. Nothing fails silently.

Deploy

Step 3: Your team owns it from day one

Training happens during the build, not after. Full documentation. SOPs your team can follow. Everything runs on your accounts. If we stop working together tomorrow, nothing changes for your business.

Ongoing Partnership

Step 4: Compound the savings

Every system creates new opportunities. Retainer clients get monthly sessions to find the next bottleneck and ship the fix. The hours your team gets back keep adding up.

What Clients Say

Real feedback from real projects.

Automated daily operations reporting for a 50-person non-profit

"Saved 10% of our daily operational time across the entire team. He didn't just automate our processes - he made them better."

Jennifer Davis Executive Director, Non-Profit
Rebuilt invoice reconciliation workflow, eliminating 3 manual handoffs

"Wonderful to work with, very knowledgeable and dedicated. He understood the actual problem and solved it properly."

Michael Porter Operations Director, Professional Services
Consolidated 5 reporting tools into one real-time dashboard

"Finally, someone who understands both the technical and business side. Monthly reporting went from 2 days to 30 minutes."

Tom Bradley Finance Director
FAQ

Common questions.

Get in Touch

Tell us about your situation.

No commitment. Just a starting point.

Send a message

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Book a free 30-minute discovery call.